FAQ

  Please ref  these of the most frequently asked questions people ask us. If you can’t find an answer on this page, you can contact us.

We work primarily with commonly used ceramic materials, ranging from machinable ceramics such as Macor to materials requiring diamond grinding such as alumina, zirconia, carbides and nitrides. If you require other unconventional materials, please contact us with your specific requirements for more information. Our goal is to meet customer needs and help optimize material selection and design.

We can. We have an experienced technical sales team offering OEM and ODM services. If you don't have product drawings in hand, you can use text description, or provide physical samples to express your needs clearly, we can then provide product drawings for you to do confirmation. We can also provide optimization suggestions on the basis of your existing product drawings and update the drawings for your reference and confirmation according to our many years of experience in production and research and development. Helping you to design the right components for ceramic manufacturing, from simple suggestions to more complex solutions. Please contact us with details of your application and one of our engineers will be happy to help.

We respect our clients' confidential and technically sensitive information and have a proven track record of working with clients to ensure that confidential items and privacy are protected.

Ceramic products have more processes, taking into account the cost reasons, products need to use some special processes, we will have long-term cooperation partners to help complete the processing together.

Yes, we can provide a small number of samples for you to test. We can also provide products from prototype to mass production according to your needs. You need to bear the shipping cost for a small amount of samples, or bear a part of the processing cost for customized and more complicated products.

No, we are happy to work on any size project.

This depends entirely on the complexity of your requirements. For simple products such as ceramic tubes and plates, we can usually provide a quote within 24 hours. For more complex shapes and sizes, we should be able to respond within 2 to 3 days.